Supertech Computers | FAQ
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FAQ

Why should I buy a PC from Supertech Computers?

We are one of Australia’s premiere PC manufacturers. Established in 1995, We are a Certified Microsoft Original Equipment Manufacturer (OEM) partner and a Gold level Intel Technology Provide.

We have won the prestigious Q Business Achievers Award 4 times and have now been inducted in the HALL OF FAME.

We use high quality components such as ASUS, Intel, Gigabyte, Samsung and Microsoft. All our PCs have to pass a stringent series of test before they are ready for pickup or sent.

How long does it take for delivery?

This depends on your method of payment, stock availability and where you live. Paying by Direct Internet Transfer makes it much quicker as we can receive funds quicker.

If you are in a rush and need the PC urgently then please let us know and we will work with you and try our best to get it ready ASAP.

We generally have most of our PCs pre-built, tested and ready to go so we can generally ship within 1 to 2 working days.

How do I Pay?

You can either pay by Cash (if picking up), Visa, MasterCard, EFTPOS, Internet Bank Transfer or by depositing the funds into our bank account at any Westpac or Commonwealth bank branch. To minimise credit card fraud, we only accept Visa and MasterCard via BPAY.

How do you deliver?

We use Fastway Couriers or Couriers Please. Generally orders are delivered within 1 to 3 working days. All goods are fully insured.

Can I pick up?

Yes, we generally have most of the computers in stock and you are most welcome to pick it up from any of our two locations. Simply call us to place your order and we can have the goods ready for pickup within 4 hours.

Where are you?

WE ARE MOVING – we have listened to your suggestions and are currently moving to our new bigger warehouse with heaps of storage and parking for 40 cars.

Is Windows Installed if I buy it with the PC?

Yes, if you buy Microsoft Windows from us then we do install it. We also download and install all the latest updates for it.

What if I need help Setting up the PC when I get it?

Simply call us when you get the PC and we will help you to set up the PC. All our PCs come pre-loaded with remote login software so that we can login to you PC with your permission and help you set it up.